Refund and Returns Policy

Last updated: 29-01-2024

Thank you for choosing AstroSageKundali.com for your online astrology, puja booking services, and puja samagri needs. We strive to ensure your satisfaction with our services. In the event that you are not entirely satisfied with your purchase, we’re here to help.

1. Refund Policy

1.1 Astrology Services:

• Refunds for astrology services such as horoscope readings, consultations, and personalized reports are generally not provided due to the nature of the service, which involves the provision of intellectual property and personalized insights.
• However, if you are dissatisfied with the service provided, please contact us at info@astrosagekundali.com within 1 days of the service delivery date, and we will review your request on a case-by-case basis.

1.2 Puja Booking Services:

• Refunds for puja booking services may be issued if the puja cannot be performed due to unforeseen circumstances or if there is a cancellation initiated by AstroSageKundali.com.
• If you wish to cancel a puja booking, please contact us at info@astrosagekundali.com at least 24 Hours before the scheduled date of the puja to be eligible for a refund.
• Refunds will be processed using the original method of payment and may take 15 business days to reflect in your account.

1.3 Puja Samagri:

• Refunds for puja samagri (ritual items) may be issued if the items received are damaged, defective, or not as described.
• To request a refund for puja samagri, please contact us at info@astrosagekundali.com within 24 Hours of receiving the items. We may require photographic evidence of the damage or defect.
• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed using the original method of payment.

2. Returns Policy

2.1 Astrology Services:

• Since astrology services are typically delivered electronically or through consultations, physical returns are not applicable.

2.2 Puja Booking Services:

• If you need to reschedule a puja booking, please contact us at info@astrosagekundali.com at least 24 Hours before the scheduled date of the puja. We will make every effort to accommodate your request based on availability.
• Changes to puja bookings are subject to confirmation and may incur additional charges depending on the circumstances.

2.3 Puja Samagri:

• If you receive puja samagri that is damaged, defective, or not as described, you may be eligible for a replacement or refund as per our refund policy outlined above.
• We do not accept returns for puja samagri unless the items received are damaged, defective, or not as described.

3. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us at info@astrosagekundali.com. We are here to assist you and ensure your satisfaction with our services.

Thank you for choosing AstroSageKundali.com a unit of Spritual India Inc. We appreciate your trust and support.